Captain Holt: I'm a realist. I knew I wouldn't be able to fix every problem, though I always imagined I could fix some of them. But as a realist, I can now see I haven't fixed a damn thing. The NYPD will never change.
Charles: Sir, if I may... when I thought I was dying, all I could think about was what a disappointment my life had been. But then Jake went to town with me.
Jake: Common friendship phrase.
Charles: And it helped me realize you can't focus on the things you didn't do. Focus on what you did do. And, more importantly, focus on who you did it with.
Captain Holt: Boyle, you're absolutely right.
Charles: I am? My speech turned your life around?
Captain Holt: No, I found it trite and uninspiring, but something you said resonated. Focus on the things you didn't do.
Charles: I said not to focus on the things you didn't do.
Captain Holt: Again, your speech meant nothing. I'm just picking out individual words.
Charles: Sure, sure, yeah. [snaps fingers] Hot damn. I know how to end the Blue Flu. I found a fifth prong.