Captain Holt: Pay no attention to him, Rosa. He's very emotional, Rosa.
Rosa: Why are you saying my first name?
Captain Holt: Well, Rosa, I read an article in a medical journal that said one destabilizing aspect of incarceration is the constant dehumanization, Rosa. You need to be reminded that you're more than just a number, Rosa. You are Rosa, Rosa.
Rosa: Yup, that fixes prison.