Charles: Hey, you Melvin?
Melvin: I am, who are you?
Charles: I'm Charles, from being on hold, and I want my package.
Melvin: Yeah, I already told you, that package isn't here.
Charles: Well, I made a sacred promise to my son, and you're not gonna make a liar out of me, so why don't you take another look? We'll wait. 'Cause we've got all night long. [Charles picks up Melvin's mug and smashes it in his hand]
Jake: Damn.
Charles: Oh, I don't know if you knew this, but I'm a cop. So maybe this time, don't lie to me.
Melvin: Hey, I didn't know you guys were police.
Charles: Well, now you do, genius. [Charles smashes another mug]
Jake: How do you keep doing that?
Charles: I don't know.

Sergeant Jeffords: So we have good news, and we have bad news.
Charles: My Nana always said, "Bad news first because the good news is probably a lie." Fun fact: she made me cry a lot.

Sergeant Jeffords: Boyle! Were you dreaming about Jake again?
Charles: Why did you wake me up?! I told you never to wake me up!

Charles: Is the equipment secure?
Jake: Check.
Charles: Weapon loaded?
Jake: Check.
Charles: Did you have breakfast?
Jake: What? That's not on the checklist.
Charles: I added it because I care about you.
Jake: No, I did not have breakfast.
Charles: Unacceptable. Look in your pocket.
Jake: Hey, there's little chocolate chips in this.
Charles: Yeah, I'm not an idiot. I know how to trick my best friend into eating his fiber.

Jake: So, pretty crazy how you took out that Latvian mob guy back there.
Charles: I know, I felt like a superhero, like the Hulk's mom.
Jake: Why the mom?

Sergeant Jeffords: I hate that we lose to those pasty-assed mole people every year.
Captain Holt: Oh, there's no point in mincing your words. They're knaves!
Gina: Captain, you kiss Kevin with that mouth?
Captain Holt: You bet I do. And tonight, I'm gonna sing with it. We're taking down the MTA.

Charles: Come on, focus, Jake.My boy's happiness is at stake. I mean, read the email Genevieve just sent me. Skip the part about her bra.
Jake: Impossible, it's in all caps, bolded. Oh, here we go: "Nik-Nik is so excited you're getting him Captain Latvia." And then there's a photo of him karate chopping a cat.
Charles: Oh, yeah, that's Captain Latvia's move, the Riga Hammer. You hit a guy here, he goes down instantly.
Jake: Sounds a little far-fetched.
Charles: Okay, well, tell that to Captain Latvia's enemies. Oh, wait, you can't ... because they're unconscious.