Frank O'Sullivan: Could I help you out, sir?
Jake: I certainly hope so, sir. My name is Mitchell Keith Erikkson, and I've just been assaulted based solely on profession.
Frank O'Sullivan: Oh, damn it to hell, son. Tell me what happened.
Jake: All right. So I go to this phone store, right, to get my screen fixed. And they say, "Yeah, no problem, 45 minutes." So I wait, and I wait. 50 minutes go by! Nobody helped me.
Frank O'Sullivan: It's despicable.
Jake: So I go back into the back room to complain, and they're all just sitting around trash-talking Billy Joel!
Frank O'Sullivan: What?
Jake: They said, "Piano Man" is his only good tune!
Frank O'Sullivan: Well, now, that's just insanity.