Rosa: Who's this lady we're meeting?
Amy: The source, Florence Tinj. She ran the rules and regs department for 30 years. She wrote the forms. She has touched every life in this city.
Rosa: Not mine.
Amy: Yeah-huh. Haven't you ever filled out a mileage reimbursement form?
Rosa: No, dude, I make you do those for me.
Amy: Right, I'm so grateful to you for that.