Amy: Sir, are you all right?
Captain Holt: I failed you, Santiago. I want my officers to respect the chain of command, but I never want anyone to be so terrified of me that they repress basic emotions. I'm a terrible captain.
Amy: Stop that. You are not a terrible captain.
Captain Holt: Santiago, face facts. I'm garbage.
Amy: No, this is about me and my issues with authority. You've been great.
Captain Holt: Wrong, I've been a disaster.
Amy: I can't believe you would blame yourself for this. How stupid are you?
Captain Holt: So stupid. I'm such a stupid head.
Amy: The fact that you think this has anything to do with you is insane. Do you even-[gasps] Oh, my God, I'm yelling at you.
Captain Holt: Yes, you are. You're in the zone. Keep going.
Amy: Oh, okay. I can't believe you lost my pen. That was careless and rude!
Captain Holt: And?
Amy: And it was a real jerk move!
Captain Holt: Santiago! You did it!
Amy: And I am so sick of you playing your damn classical music in your office all day. It's too loud! We can all hear it!
Captain Holt: Okay, well, this has been-
Amy: You shut your mouth when I'm talking to you.
Captain Holt: Santiago.
Amy: Right, too far. I'm sorry. This is all very new for me.